1. Definitions
For the purposes of this Disclaimer:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to ACE FUTURE SDN BHD.
- “Goods” refers to the items offered for sale on the Service, including computer components and peripherals such as motherboards, RAM, SSDs, hard disk drives (HDDs), headphones, keyboards, mice, and other related products.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the ACE FUTURE SDN BHD website, accessible from https://aceftr-sb.com.
- “You” means the individual accessing the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
2. General Disclaimer
The information provided on the Service is intended for general informational and shopping purposes. We make reasonable efforts to ensure that the information published on Our website is accurate, current, and useful to customers.
However, product information, specifications, descriptions, images, prices, availability, compatibility details, and other website content may occasionally contain errors, omissions, or outdated information.
We reserve the right to correct errors, update information, and make changes to the Service where appropriate, subject to applicable law and any obligations arising from Orders already accepted by Us.
Your use of the Service and reliance on information published on it are subject to this Disclaimer, Our Terms and Conditions, and other applicable policies published on Our website.
3. Product Information and Descriptions
We aim to describe Our Goods as accurately as reasonably possible. Nevertheless, certain differences may occur between the information displayed on the Service and the Goods received.
Such differences may include variations in product packaging, appearance, colour representation, manufacturer branding, bundled accessories, or other details arising from manufacturer updates or changes to product presentation.
Product images are provided for illustrative purposes unless otherwise stated. Images may not always represent the exact packaging, revision, or appearance of the item supplied.
Customers should carefully review the product title, description, specifications, included accessories, and other relevant information before placing an Order.
Nothing in this section is intended to excuse the supply of Goods that materially differ from their advertised description or to limit any rights available to You under applicable law.
4. Technical Specifications and Compatibility
Computer components and peripherals may have specific technical requirements and compatibility limitations.
Before purchasing a product, You are responsible for reviewing its specifications and determining whether it is suitable for Your intended use. Depending on the product, relevant considerations may include:
- Motherboards: CPU socket, processor generation, chipset, memory type, motherboard form factor, case dimensions, and BIOS requirements.
- RAM: DDR generation, supported memory capacity, memory speed, motherboard compatibility, and processor limitations.
- SSD and HDD storage: Interface type, connection requirements, physical dimensions, storage capacity, and device compatibility.
- Headphones: Connection type, operating system support, audio ports, wireless connectivity, and device compatibility.
- Keyboards and mice: Connection type, available ports, operating system support, wireless receivers, software requirements, and intended usage.
Compatibility information provided on Our website is intended to assist customers but may not cover every possible system configuration.
We recommend checking the manufacturer’s documentation and the specifications of Your existing hardware before purchasing components for a computer build or upgrade. Where necessary, You may also consult a qualified technician.
We do not guarantee compatibility with every device, operating system, configuration, or third-party product unless expressly stated in the relevant product description or separately confirmed by Us.
5. Pricing and Availability
We make reasonable efforts to display accurate prices and stock information on the Service. However, errors or delays in updating information may occasionally occur.
Product availability may change due to demand, supplier availability, inventory discrepancies, or other operational circumstances.
We reserve the right to correct genuine pricing or listing errors and update product availability information, subject to applicable law and any obligations arising from an Order already accepted by Us.
If a material error affects an Order, We will take reasonable steps to contact You and explain the available options. We will not rely on this Disclaimer to avoid obligations that apply to an accepted Order under applicable law.
6. Manufacturer Information and Third-Party Brands
Certain Goods offered through the Service may be manufactured or supplied by third parties.
Manufacturer names, trademarks, logos, product specifications, and other identifying information are used where necessary to describe or identify the relevant Goods. All applicable intellectual property rights remain with their respective owners.
Unless expressly stated otherwise, ACE FUTURE SDN BHD does not claim to be the manufacturer of the Goods sold through the Service.
Product descriptions and technical information may be based partly on information supplied by manufacturers, distributors, or other third parties. While We make reasonable efforts to present such information accurately, We cannot guarantee that every third-party specification or statement is free from error.
Any applicable manufacturer warranty or support arrangement will be subject to its own terms. Customers should review the relevant warranty information for details about coverage, duration, exclusions, and claim procedures.
7. No Professional Technical Advice
Information provided on the Service is intended to assist customers in understanding and selecting computer components and peripherals. It should not be treated as a substitute for professional technical advice where specialist assessment is required.
Computer assembly, component installation, hardware upgrades, firmware updates, and troubleshooting may involve technical risks.
If You are unfamiliar with hardware installation or system configuration, We recommend seeking assistance from a qualified technician or following the official instructions provided by the manufacturer.
You are responsible for following appropriate installation, handling, and safety instructions when using or installing Goods, subject to any responsibilities that cannot lawfully be excluded from Us.
8. Safe Handling and Installation
Certain computer components, including motherboards, RAM, SSDs, and other internal hardware, may be sensitive to electrostatic discharge, improper installation, physical force, moisture, heat, or unsuitable power supplies.
Customers should follow the manufacturer’s handling and installation instructions and take reasonable precautions when installing or using such products.
We recommend that You:
- Disconnect equipment from its power source before carrying out internal hardware work, where appropriate.
- Follow the manufacturer’s installation instructions.
- Use suitable tools and compatible components.
- Avoid forcing connectors or components into incompatible sockets.
- Take appropriate precautions against electrostatic discharge.
- Avoid using Goods in conditions outside their specified operating limits.
Improper installation or use may damage the product or other equipment. The existence of this Disclaimer does not determine whether a particular claim is covered by a warranty or whether We have any responsibility under applicable law. Those matters will depend on the circumstances and relevant terms.
9. External Links and Third-Party Websites
The Service may contain links to third-party websites, including manufacturer websites, technical documentation, warranty portals, or external service providers.
These links are provided for convenience and informational purposes. We do not necessarily control, endorse, or assume responsibility for the content, accuracy, availability, privacy practices, or policies of third-party websites.
Visiting an external website is at Your own discretion and subject to that website’s terms and policies.
We encourage You to review the relevant third-party terms and privacy notices before providing personal information or relying on information published on an external website.
10. User Reviews and Opinions
The Service may display customer reviews, ratings, comments, or other user-submitted content.
Such content represents the views of the individuals who submitted it and does not necessarily reflect the views of ACE FUTURE SDN BHD.
Although We may take reasonable steps to moderate content, We do not guarantee that every review or statement is complete, accurate, or representative of all customers’ experiences.
Customers should consider product specifications, warranty information, and other relevant details when making purchasing decisions rather than relying solely on reviews or individual opinions.
11. Website Availability and Errors
We aim to keep the Service accessible and functioning properly. However, We do not guarantee that the website will always be available, uninterrupted, secure, or free from technical errors.
Access may occasionally be affected by maintenance, software updates, hosting problems, internet connectivity issues, cyber incidents, or circumstances beyond Our reasonable control.
We may modify, suspend, or discontinue parts of the Service where reasonably necessary for maintenance, security, operational, or business purposes, subject to applicable law and Our obligations to customers.
We will make reasonable efforts to address significant website issues when they come to Our attention.
12. Cybersecurity and Electronic Communications
We take reasonable steps to maintain the security and proper operation of the Service. However, no website, electronic communication system, or internet transmission can be guaranteed to be completely secure.
Customers should exercise appropriate caution when accessing the Service, maintaining account credentials, and responding to messages that appear to come from Us.
If You receive a suspicious message requesting passwords, payment details, or other sensitive information, verify its authenticity before responding. You may contact Us through the email address listed in this Disclaimer if You have concerns.
We will not ask You to disclose Your account password by email.
13. Limitation of Liability
To the fullest extent permitted by applicable law, ACE FUTURE SDN BHD shall not be liable for losses arising solely from Your reliance on general informational content, third-party statements, external websites, or technical information that is provided without a specific guarantee.
Nothing in this Disclaimer excludes, restricts, or modifies any liability, guarantee, warranty, consumer protection, or other right that cannot lawfully be excluded, restricted, or modified under Malaysian law.
In particular, this Disclaimer does not remove any applicable obligations relating to the quality, safety, description, or conformity of Goods supplied by Us.
Any assessment of liability will depend on the circumstances of the matter, the applicable contractual terms, and the relevant law.
14. Indemnification
To the extent permitted by applicable law, You may be responsible for losses or reasonable costs arising directly from Your unlawful misuse of the Service, infringement of another party’s rights, or material breach of applicable website terms.
This section does not require You to indemnify Us for losses caused by Our own breach of law or obligations where such a requirement would be unlawful.
15. Privacy
Your use of the Service may involve the collection and processing of personal information, such as information provided when placing an Order or contacting Us.
We handle personal information in accordance with Our applicable privacy practices and relevant Malaysian data protection requirements.
Please refer to Our Privacy Policy for more information about the personal information We collect, how We use it, and the circumstances in which it may be disclosed.
16. Changes to This Disclaimer
We reserve the right to update or revise this Disclaimer from time to time to reflect changes to Our products, services, website operations, or applicable legal requirements.
Any updated version will be published on the Service with a revised “Last Updated” date.
You are encouraged to review this page periodically. Changes will apply subject to applicable law and any rights or obligations arising before the updated Disclaimer takes effect.
17. Governing Law
This Disclaimer shall be governed by and interpreted in accordance with the laws of Malaysia, without prejudice to any mandatory consumer protections or other rights that apply to You.
Any dispute arising from or relating to this Disclaimer shall be addressed in accordance with applicable Malaysian law and the relevant dispute-resolution procedures.
Nothing in this section is intended to restrict any rights or remedies available to consumers under applicable law.
18. Contact Us
If You have any questions about this Disclaimer or the information published on Our website, You may contact Us using the details below:
Company Name: ACE FUTURE SDN BHD
Website: https://aceftr-sb.com
Email: acefuturesb@outlook.com
When contacting Us, please provide sufficient details about Your enquiry so that We can respond as effectively as possible.
Thank You for visiting ACE FUTURE SDN BHD.